B.Adore One-To-One Return and Exchange Surcharge

B.Adore Return and Exchange has just gotten easier with this newly introduced ONE-TO-ONE EXCHANGE! Our logistic partner (SKYNET) will pick up your return parcel at the preferred date and location! You will no longer need to visit the courier counter for your return and exchange. T&Cs apply.

• This promotion is valid for West Malaysia address only
• Return and exchange are accepted within 7 working days of receiving your purchase
• B.Adore accepts return and exchange for items that are unworn, unwashed, unaltered, and with its original packing and tags intact
• B.Adore will email customers to finalise the pick-up date and location (Please refer to email for more pick-up details)
• Our logistic partner (SKYNET) will pick up your return parcel at your preferred location and date
• Once return parcel arrived in B.Adore warehouse, STORE CREDIT for your order will be issued
• Kindly use the Store Credit to make your new purchase within ONE (1) month
• Note that you are eligible to enjoy FREE SHIPPING for your new order
• Note that reject sale, sale item, personalised item and add-on items are non-exchangeable
• B.Adore reserves the right to reject any return and exchange cases deemed unfit or unreasonable

SPECIAL REMARKS:

• Refund is available in the form of store credit only
• No cash will be reimbursed for unused store credit
• Please note that all voucher, discount and promotional codes issued are non-refundable, non-exchangeable and non-transferrable
• Refund will be performed based on amount paid for the previous order
• Customer are required to top up the balance for their new purchase if there are price differences between the returned and new item
• Note that customer are not allow to enjoy the same promotion price for their new purchase with the store credit