Where can I collect my parcel?
You may select the self-pick up option and you may collect it at the address as the following:
14 Jalan Desa Botani 1,
Taman Desa Botani,
83000 Batu Pahat, Johor.
When will I receive my (local) parcel?
We need 1-3 working days to pack and dispatch your order to our default logistics partner, Gdex. Delivery time is approximately 1-3 working days, depending on the area:-
Standard Courier. 1-3 working days.
Tracking – Please use https://www.gdexpress.com/malaysia/e-tracking to track order status.
How do I track for Singapore order?
Our dispatcher will deliver the parcel door-to-door on weekend (Sunday) only.
Will there be an additional charge for re-delivery?
If there is a 3rd failed delivery attempt, you may incur an additional delivery charge.
Do you ship internationally?
Yes! We needs 2-3 working days to pack and dispatch your parcel.
|Weight (kg)||SouthEast||NorthEast||Oceania||Rest of the World|
*SouthEast (delivery takes 7-10 working days): Singapore, Indonesia, Thailand, Philippines, Cambodia,
*North East (delivery takes 7-14 days): Myanmar, Hong Kong, Macau, Taiwan, Japan, China
*Oceania (delivery takes 7-14 working days): Australia and New Zealand
*Rest of the world (delivery takes 7-14working days): All other countries not mentioned above
I haven’t received my parcel. Who do I contact?
Please access GDex Tracking website to track your parcel status. Otherwise, please email [email protected]