Where can I collect my parcel?

You may select the self-pick up option and you may collect it at the address as the following:

BADORE ENTERPRISE

14 Jalan Desa Botani 1,
Taman Desa Botani,
83000 Batu Pahat, Johor.

How much is the postage fee charged?

MALAYSIA

West Malaysia: Flat Rate RM10 (GDEX/ POSLAJU/ CITYLINK)
East Malaysia: Flat Rate RM15 (POSLAJU), RM25 (GDEX)

Note that B.Adore reserves the right to change the courier delivery company for your order due to packaging wise and unavoidable circumstances.

SINGAPORE

Singapore: Flat Rate RM50 (EMS/ POSLAJU)

When will I receive my parcel (local order with ready stock)?

We need 1-3 working days to pack and dispatch your order to our default logistics partner, GDEX/ POSLAJU/ CITYLINK.
Delivery time is approximately 1-5 working days, depending on the area.

How can I track my parcel location?

Tracking number and order status shall be updated via email in 1-3 working days. Kindly check your SPAM/JUNK folder if it is not found in INBOX.

For ready stock, tracking number will be provided via email in 1-3 working days.
For backorder, tracking number will be provided via email once order is ready for pick-up and delivery.

Please use the following link to track your order status.

POSLAJU: https://www.pos.com.my/quick-access/track-trace/
GDEX: https://www.gdexpress.com/malaysia/e-tracking
CITYLINK: https://www.citylinkexpress.com/MY/Tracking.aspx

Will there be an additional charge for re-delivery?

Yes, if parcel was not delivered to recipient and has returned to sender, a second delivery fee will be charged by the logistic partners (GDEX/ POSLAJU/ CITYLINK). Note that the second delivery fee is the responsibility of the recipient.

Do you ship internationally?

Yes! We needs 2-3 working days to pack and dispatch your parcel.

Weight (kg) SouthEast NorthEast Oceania Rest of the World
0.5 below RM50 RM60 RM70 RM150
0.6-0.9 RM70 RM80 RM100 RM200
1.0-1.9 RM90 RM100 RM140 RM250
Above 3 RM110 RM120 RM160 RM300

*SouthEast (delivery takes 7-10 working days): Singapore, Indonesia, Thailand, Philippines, Cambodia,
Brunei, Laos
*North East (delivery takes 7-14 days): Myanmar, Hong Kong, Macau, Taiwan, Japan, China
*Oceania (delivery takes 7-14 working days): Australia and New Zealand
*Rest of the world (delivery takes 7-14working days): All other countries not mentioned above

I haven’t received my parcel. What should I do?

Please access to GDEX/ POSLAJU/ CITYLINK website to track your parcel status first. Otherwise, please email [email protected]