Where can I collect my parcel?
You may select the self-pick up option and you may collect it at the address as the following:
BADORE ENTERPRISE
14 Jalan Desa Botani 1,
Taman Desa Botani,
83000 Batu Pahat, Johor.
How much is the postage fee charged?
MALAYSIA
West Malaysia: Flat Rate RM10 (GDEX/ POSLAJU/ CITYLINK)
East Malaysia: Flat Rate RM15 (POSLAJU), RM25 (GDEX)
Note that B.Adore reserves the right to change the courier delivery company for your order due to packaging wise and unavoidable circumstances.
SINGAPORE
Singapore: Flat Rate RM60 (EMS/ POSLAJU)
When will I receive my parcel (local order with ready stock)?
We need 1-3 working days to pack and dispatch your order to our default logistics partner, GDEX/ POSLAJU/ CITYLINK.
Delivery time is approximately 1-5 working days, depending on the area.
How can I track my parcel location?
Tracking number and order status shall be updated via email in 1-3 working days. Kindly check your SPAM/JUNK folder if it is not found in INBOX.
For ready stock, tracking number will be provided via email in 1-3 working days.
For backorder, tracking number will be provided via email once order is ready for pick-up and delivery.
Please use the following link to track your order status.
POSLAJU: https://www.pos.com.my/quick-access/track-trace/
GDEX: https://www.gdexpress.com/malaysia/e-tracking
CITYLINK: https://www.citylinkexpress.com/MY/Tracking.aspx
Will there be an additional charge for re-delivery?
Yes, if parcel was not delivered to recipient and has returned to sender, a second delivery fee will be charged by the logistic partners (GDEX/ POSLAJU/ CITYLINK). Note that the second delivery fee is the responsibility of the recipient.
Do you ship internationally?
Yes! We needs 2-3 working days to pack and dispatch your parcel.
| Weight (kg) | SouthEast | NorthEast | Oceania | Rest of the World |
| 0.5 below | RM50 | RM60 | RM70 | RM150 |
| 0.6-0.9 | RM70 | RM80 | RM100 | RM200 |
| 1.0-1.9 | RM90 | RM100 | RM140 | RM250 |
| Above 3 | RM110 | RM120 | RM160 | RM300 |
*SouthEast (delivery takes 7-10 working days): Singapore, Indonesia, Thailand, Philippines, Cambodia,
Brunei, Laos
*North East (delivery takes 7-14 days): Myanmar, Hong Kong, Macau, Taiwan, Japan, China
*Oceania (delivery takes 7-14 working days): Australia and New Zealand
*Rest of the world (delivery takes 7-14working days): All other countries not mentioned above
I haven’t received my parcel. What should I do?
Please access to GDEX/ POSLAJU/ CITYLINK website to track your parcel status first. Otherwise, please email [email protected]
