Where can I collect my parcel?

You may select the self-pick up option and you may collect it at the address as the following:


14 Jalan Desa Botani 1,
Taman Desa Botani,
83000 Batu Pahat, Johor.

When will I receive my (local) parcel?

We need 1-3 working days to pack and dispatch your order to our default logistics partner, Gdex. Delivery time is approximately 1-3 working days, depending on the area:-
Standard Courier. 1-3 working days.
Tracking – Please use https://www.gdexpress.com/malaysia/e-tracking to track order status.

How do I track for Singapore order?

Our dispatcher will deliver the parcel door-to-door on weekend (Sunday) only.

Will there be an additional charge for re-delivery?

If there is a 3rd failed delivery attempt, you may incur an additional delivery charge.

Do you ship internationally?

Yes! We needs 2-3 working days to pack and dispatch your parcel.

Weight (kg) SouthEast NorthEast Oceania Rest of the World
0.5 below RM50 RM60 RM70 RM150
0.6-0.9 RM70 RM80 RM100 RM200
1.0-1.9 RM90 RM100 RM140 RM250
Above 3 RM110 RM120 RM160 RM300

*SouthEast (delivery takes 7-10 working days): Singapore, Indonesia, Thailand, Philippines, Cambodia,
Brunei, Laos
*North East (delivery takes 7-14 days): Myanmar, Hong Kong, Macau, Taiwan, Japan, China
*Oceania (delivery takes 7-14 working days): Australia and New Zealand
*Rest of the world (delivery takes 7-14working days): All other countries not mentioned above

I haven’t received my parcel. Who do I contact?

Please access GDex Tracking website to track your parcel status. Otherwise, please email [email protected]